National Motor Freight Classification (NMFC) Codes were created by the National Motor Freight Traffic Association to classify all commodities into distinct classes, guaranteeing fair measures and standardized pricing. There are currently 18 different classes between 50 and 500. Below, we detail the criteria for each class and why it is imperative that the NMFC Codes are followed to the T. (more…)
Shipping and transportation is an essential component of operations for many businesses. Companies often rely on freight management companies for this function to ensure fast and efficient shipping. But the traditional freight management model has its shortcomings and does not always offer the best solution for companies.
In this post, we’ll examine some of the most common issues customers experience with traditional freight management companies, as well as how Berger Transport’s customer-centered philosophy ensures customers never experience these issues. If any of these sound familiar, it’s time to ask whether your freight partner is holding up its end of the deal.
Perhaps one of the most obvious signs that a change is in order is simply the fact that your needs are not being met by your current freight management provider. A partner that is not willing to tailor a solution to your company’s goals and objectives in shipping is not fulfilling its obligation to you and not worthy of your business.
At Berger Transport, customer needs are our number one priority and managing a wide variety of freight from start to finish is what we do. Our team is ultra-responsive in pricing, coordinating, and managing shipments once the plan of transit is approved by the client. We are flexible in building those plans and offer multiple options to get the job done.
In order to effectively manage freight, it is imperative to have a firm understanding of the business’s goals. Without this knowledge informing shipping decisions, critical errors can occur.
Berger understands the goals of each client and we are focused on overall management of their freight rather than building volume. Managing volume often comes at the cost of quality, and managing quality to help you achieve your goals is critical.
Transportation and freight management is all about logistics – without adequate support and guidance, companies stand to lose valuable time and money.
Berger Transport offers unmatched customer service. Our one-on-one phone and email support ensures you have direct contact with a specialist who is qualified to assist you in all aspects of your freight management plan. We maintain open lines of communication with our clients 24/7, 365 days a year. From the initial shipping estimate through the successful delivery of your freight, Berger Transport is available and working to help your business succeed.
No two loads are exactly alike and the same is true for clients. We recognize that companies need scalable options to meet the needs of their business. Berger Transport offers a wide variety of transportation services – from long-distance, to quick turnaround shipments.
Whether you have a time-sensitive shipping need or a multi-stop partial load, we offer flexible transportation options to handle each project as efficiently as possible. There is no project too big, small or unique for our experienced staff.
At Berger Transport, we know that communication is key in shipping. From transit updates to potential issues and delays, communicating with clients in a transparent and honest manner helps establish trust and credibility. Failure of a freight management company to properly communicate or be transparent should serve as a significant red flag.
If you’re experiencing these behaviors with your provider, it is time to seriously reconsider your arrangement. Without timely, accurate information and open lines of communication, the probability of an issue with your load is high.
Berger Transport is committed to ensuring our clients have the information they need, 24-hours-per-day. We take pride in never closing and remaining accessible any time questions about a shipment arise.
If the issues outlined above resonate with you, it’s time to ditch your freight management company for a solution centered around you and your company’s needs.
If you’re looking for ultra-responsive trucking services throughout the U.S. and Canada and an experienced team that puts the client first, contact Berger Transport to learn more and receive a quote today.
For companies whose goods must be transported, shipping is an essential component of daily operations. For the task of moving goods, many businesses rely on a freight broker. But in order to choose the right freight broker, it is important that companies perform their due diligence and consider a number of key factors.
In this post, we’ll provide insight into the process of choosing a freight broker by outlining some important questions to ask potential brokers in order to find the right fit for your company.
First things first – what exactly is a freight broker? Simply put, freight brokers serve as a conduit between a supplier and the final destination for their goods. They connect shippers with carriers, handle contract negotiations, manage shipping timelines and payments, and address any issues that arise throughout the shipping process.
In your search for a freight broker, below are some key questions you should be asking potential partners to determine if they are the right fit for your company and shipping needs.
When it comes to freight brokers, the “seal of approval” is a Federal Property Broker license through the Federal Motor Carrier Safety Administration (FMCSA) – the organization that provides oversight for freight logistics. FMCSA licensure is a federal requirement for any paid entity coordinating transportation and requires freight brokers to be bonded and insured, while also following safety protocols. But when in doubt, check the US Department of Transportation website or simply ask them.
We’ve all heard the expression, “time is money.” When it comes to shipping and freight management, this saying is especially true. Companies need to move commodities quickly and efficiently or risk impact to their bottom line. When searching for a freight broker, it is important to select a company that is responsive and timely in their communication.
At Berger Transport, we know how valuable your time is. That’s why we commit to addressing our client’s shipping quotes in 5-10 minutes. Every step of the way – from the quoting process to updates on your shipment – our team is focused on being timely in our communications and responsive to your needs and requests.
Freight brokers that are struggling to stay out of the red or have bad credit are naturally not going to be the best choice for contract negotiations and payment issues. One of the simplest ways to gain insight in this area is to run a credit check on the company.
Successful businesses know that when it comes to shipping, communication is key. Be sure to ask freight brokers that you are considering whether they offer instant reports and updates to help ensure you are in the loop and up-to-speed on your shipment’s status and any potential delays or issues. After all, it’s your responsibility to keep your customers updated and you can’t do that if you’re in the dark on the timeline and status of your shipment.
While communication methods may vary between providers, look for freight brokers that utilize the latest technology to help ensure you receive information in real-time. Cloud-based software systems, text and email updates can all be valuable communication tools between you and your freight broker.
Another key aspect of communication is the point of contact. Having a reliable, consistent point of contact is important in a freight broker arrangement. At Berger Transport, we’re large enough to handle almost any job, but we’re not a large corporation. When you work with us, you’re not just a number – you’ll have point of contact who you can reach 24 hours a day via email, text or phone for updates, questions or concerns.
Freight brokers play a critical role in the supply chain and offer tremendous benefits to companies looking to efficiently transport goods. However, not all freight brokers are created equal.
By referencing these key questions for freight brokers, you can narrow the field and select a partner that best meets your company’s needs and positions you for shipping success.
Berger Transport is a trusted company with all of the right answers to these questions and more. We work with you throughout the entire freight management process and we’re available 24/7 to support your shipment. Contact us today to learn more and receive a quote.